last updated 17/06/2021


17/07/2021

Dear Parents

Hope you are all well
For those families that are isolating and home schooling I am sending our love hope your all surviving. What a crazy week its been

I feel I need to clear a few things up with you regarding your child being off isolating or on holiday or sickness.

As some of you are aware unfortunately the junior school at St Johns have had to close due to all year groups having to isolate for 10 days. Therefore has left the club with half the amount of children in. Daisy club is still open for all sessions and I have risk assessed and we have given the whole premises a deep clean.
When the club reopened in September 2020 after being closed due to Covid I had to update all our parent contacts and put in place Covid polices and agreement.
All parents signed these but I am conscious that maybe the contact was not clear enough.
As a business we were hit very hard by lockdown and to protect the clubs future and enabling me to reopen I was left with no other option but to update the contacts to come in line with all other childcare providers.

Please read below and as stated in your contracts

All fees must be paid in advance - Weekly / Monthly ALL payments must be received the first day of the week before childcare begins

Fees can be paid by Cash or BASC. We no longer accept cheques.

All TERM TIME contracted places are you place until your child leaves to go to high school or you no longer require childcare

ALL FEES MUST BE PAID FOR if your child attends the club or not whether it be for sickness a holiday or school activity.
Isolation periods come under the bracket see pandemic policy below

During school holidays Parents book a place as and when they need our childcare. We do not automatically book you in.
You can cancel your place up to the last day of term. Once the holiday club begin you are charged for all sessions booked.

To cancel your place permanently you must now give 1 months notice.

Please notify the club before the start of the session if you will be collecting your child from school on a day you have them booked at club. You will be charged for theses booked session


Pandemic
If the club has to close due to government guidelines and we cannot provide you with childcare then there will be no charge for fees your place will remain the same until we reopen.
If you have already paid for session in advance your payment will go into credit for you but NO money can be refunded
If your child has been asked to isolate form school or track and trace your fees are charged at 100% for the first 7 days then 50% for the remaining days.

Thank you

Kerry & Daisy Club Team